Illuminating insights
with the powerful Analytics Engine
Fuel every customer interaction into actionable intelligence. Analyze user engagement and unveil insights that drive informed decisions and fuel continuous improvement.
Outstanding benefits
Designed to help you spend less money across your business
Accept payments, globally
Integrate payments into your business for end-to-end payment experiences
Track you cash flow
Gain more visibility over company cash flow in real-time
Interact with customers
Work with clients, partners and external stakeholders in self-serve portal
Build your team
Assign users to groups to make management easy
A few words about us
from our cherished clients
ScalePX has completely transformed our customer support process. With QuickPages, we’ve reduced response times by 40%, and our customers love the instant help they get. Our support team can now focus on more complex issues, and it’s a game-changer!
Using QuickPages, we’ve seen a 25% increase in post-purchase engagement. The built-in upselling opportunities and feedback collection have significantly boosted our email list and product recommendations. Our marketing team can now create more targeted campaigns with real-time data.
With ScalePX, managing product documentation has never been easier. The ability to update guides in real-time and gather insights on how customers use our products has made our product development cycles more efficient. We’re constantly improving the customer experience based on real data.
ScalePX has greatly impacted our sales team’s ability to close deals faster. The personalized product suggestions and real-time customer insights have empowered our reps to engage more meaningfully. We’ve seen a 30% conversion boost since we started using the platform.
ScalePX has completely transformed our customer support process. With QuickPages, we’ve reduced response times by 40%, and our customers love the instant help they get. Our support team can now focus on more complex issues, and it’s a game-changer!
Using QuickPages, we’ve seen a 25% increase in post-purchase engagement. The built-in upselling opportunities and feedback collection have significantly boosted our email list and product recommendations. Our marketing team can now create more targeted campaigns with real-time data.
With ScalePX, managing product documentation has never been easier. The ability to update guides in real-time and gather insights on how customers use our products has made our product development cycles more efficient. We’re constantly improving the customer experience based on real data.
ScalePX has greatly impacted our sales team’s ability to close deals faster. The personalized product suggestions and real-time customer insights have empowered our reps to engage more meaningfully. We’ve seen a 30% conversion boost since we started using the platform.
ScalePX has completely transformed our customer support process. With QuickPages, we’ve reduced response times by 40%, and our customers love the instant help they get. Our support team can now focus on more complex issues, and it’s a game-changer!
Using QuickPages, we’ve seen a 25% increase in post-purchase engagement. The built-in upselling opportunities and feedback collection have significantly boosted our email list and product recommendations. Our marketing team can now create more targeted campaigns with real-time data.
With ScalePX, managing product documentation has never been easier. The ability to update guides in real-time and gather insights on how customers use our products has made our product development cycles more efficient. We’re constantly improving the customer experience based on real data.
ScalePX has greatly impacted our sales team’s ability to close deals faster. The personalized product suggestions and real-time customer insights have empowered our reps to engage more meaningfully. We’ve seen a 30% conversion boost since we started using the platform.
ScalePX has completely transformed our customer support process. With QuickPages, we’ve reduced response times by 40%, and our customers love the instant help they get. Our support team can now focus on more complex issues, and it’s a game-changer!
Using QuickPages, we’ve seen a 25% increase in post-purchase engagement. The built-in upselling opportunities and feedback collection have significantly boosted our email list and product recommendations. Our marketing team can now create more targeted campaigns with real-time data.
With ScalePX, managing product documentation has never been easier. The ability to update guides in real-time and gather insights on how customers use our products has made our product development cycles more efficient. We’re constantly improving the customer experience based on real data.
ScalePX has greatly impacted our sales team’s ability to close deals faster. The personalized product suggestions and real-time customer insights have empowered our reps to engage more meaningfully. We’ve seen a 30% conversion boost since we started using the platform.
Case studies
Celebrating the wins of our users
How Clue AI makes online shopping better
Clue AI isn’t just about offering support—it’s about making shopping easier, faster, and frustration-free.
How QuickPage simplifies product support
All-in-one product support with AI assistance, multi-language accessibility, and built-in upselling to enhance customer satisfaction and drive growth.
Create Engagement
Revolutionize how users interact with your products with our AI-powered Clue AI and interactive product guides that ensure customers effortlessly discover and master features, turning confusion into confidence.
Boost Satisfaction
Delight customers at every touchpoint with instant, personalized support and seamless product experiences. ScalePX helps you exceed expectations, fostering loyalty and positive word-of-mouth.
Drive More Growth
Turn insights into action with our platform that analyzes user behavior and feedback in real-time, enabling data-driven decisions that enhance products, identify upsell opportunities, and fuel sustainable business expansion.
Deliver the complete PX
Pre-purchase
AI-Powered, Product-Aware Support
Our intelligent chatbot understands context, like the product your customer is viewing, providing instant, accurate answers to product queries 24/7, reducing support tickets and enhancing customer satisfaction.
post-purchase
Interactive Product Guides
Create digital product instructions that provide your users with accessible, multilingual manuals, AI-Powered answers to their questions, email collection and upselling opportunities, all in one place.
for business growth
Real-Time Analytics and Feedback
Gain actionable insights from user interactions, identify trends, and make data-driven decisions to improve products and target upsell opportunities effectively.
Frequently asked questions
Have other questions? Get in touch with our team via team@scalepx.com
ScalePX is an all-in-one platform designed to revolutionize product support and customer engagement for businesses selling both online and in-store.
ScalePX offers SmartAssist website assistant, QR Product Instructions, an all-in-one Help Center, real-time chat support, and insightful analytics.
ScalePX enhances customer experiences, reduces support costs, drives growth, and helps build lasting customer relationships while scaling effortlessly.
Clue AI is an AI-powered tool that provides instant, context-aware responses to customer questions in real-time, based on the product they're viewing.
Customers can scan a QR code on your product to instantly access digital manuals, tutorials, and FAQs from any location or device.
Yes, ScalePX allows you to push real-time updates to digital manuals, ensuring users always have the latest information.
Yes, ScalePX offers multilingual support, making it easier for global customers to understand your products.
By providing 24/7 automated assistance and empowering customers to find answers independently, ScalePX minimizes the need for human intervention in customer support.
ScalePX is designed to work seamlessly with various e-commerce platforms and customer relationship management systems. Contact us for specific integration details.
ScalePX's digital manuals are designed with accessibility in mind, ensuring that users with disabilities can engage with the content seamlessly.
ScalePX is ideal for businesses of all sizes that sell products online or in-store and want to enhance their customer support and engagement.
ScalePX incorporates feedback loops within its platform, allowing you to gather and analyze customer opinions to improve your products and services.
Yes, ScalePX prioritizes data security and complies with industry-standard security protocols to protect your business and customer information.
ScalePX provides opportunities for upselling related products through QR codes and the SmartAssist website assistant.
Yes, the Help Center can be fully integrated with your brand and tailored to include your specific product FAQs, troubleshooting guides, and tutorials.
We offer demos and trial periods for businesses interested in experiencing the full capabilities of ScalePX. Contact our sales team for more information.
Implementation time varies depending on your specific needs, but our team works efficiently to get you up and running as quickly as possible.
Absolutely! We provide dedicated support to ensure you can maximize the benefits of ScalePX for your business.
We offer flexible pricing plans based on your business size and needs. Contact our sales team for a personalized quote that fits your requirements.
ScalePX is designed to accommodate diverse product catalogs. It can manage multiple product lines, variations, and even complex product ecosystems, ensuring that customers receive accurate information for each specific item.
We pride ourselves on maintaining a 99.9% uptime for our services. Our robust infrastructure ensures that your customer support and engagement tools are available when you need them most.
Absolutely! ScalePX offers extensive customization options. You can tailor the user interface, color schemes, and branding elements to seamlessly integrate with your company's visual identity across all touchpoints.
Our onboarding process is comprehensive yet efficient. It typically includes:
1) Initial consultation to understand your needs
2) Platform setup and configuration
3) Data migration (if necessary)
4) Training sessions for your team
5) A soft launch period with close support
6) Full deployment with ongoing assistance
Yes, ScalePX is flexible enough to accommodate seasonal products and limited-time offerings. You can easily add, modify, or archive product information as needed, ensuring your customers always have access to the most current details.
Yes, ScalePX can integrate with most customer loyalty programs. This integration allows you to provide personalized support experiences based on customer status, and even offer exclusive content or support options to your most valued customers.